9-1-1 Communications

E-911 Communications 

Director Chris Spaulding

501 Main Street, Suite 1
Shelbyville, Kentucky 40065

Phone: (502) 633-2323
Fax: (502) 647-5509

Hours of Operation

24 Hours a Day, 7 Days a Week​​

Weather Ready Nation Ambassador



Emergency 9-1-1 Communications Center


The County Emergency Communication Center is the primary Public Safety Answering Point (PSAP), providing 911 emergency and non-emergency services to over 43,000 residents within the 384 square miles of Shelby County. 
This Telecommunications Center receives calls via 911 and many non-emergency telephone numbers for Law Enforcement, Fire, Medical and Rescue services located in Shelby County. Calls of a medical nature are forwarded to EMS Dispatch and monitored by a 911 call taker simultaneously to determine if additional services are needed for the medical call.
We are operational 24 hours a day, 7 days a week, 365 days a year with a very large volume of combined telephone calls. The staff of eleven Telecommunicators efficiently serve all of our member agencies and citizens in a professional and expeditious manner.​
Our staff is highly-trained in all areas of emergency and non-emergency situations to be handled. Each Telecommunicator endures a rigorous in-house training program in addition to the attendance of the Commonwealth's mandated 1-month Telecommunic​ator's Academy at the Department of Criminal Justice Training in Richmond, Kentucky.

Important Information/Forms

Open Records Request form 11-20-2018.pdfOpen Records Request form 11-20-2018.pdf

Open Records 911 policy 11-20-2018.pdfOpen Records 911 policy 11-20-2018.pdf

​*Shelby County House Numbering services are administered through the E-911 Offices, in conjunction with the Office of Planning and Zoning and separate​ from emergency dispatching duties. Please follow the guidelines when completing the Application for Address Numbering, do not dial "9-1-1" for house number inquiries.